Frequently Asked Questions
Everything you need to know about high-performance sports gear.
How do X-BIONIC® technologies improve my performance?
Our patented technologies, such as the 3D Bionic Sphere® System, manage sweat and body temperature by cooling you when you sweat and warming you when you are cold, allowing your body to focus energy on athletic performance.
What is the best way to care for my functional apparel?
To maintain the integrity of the technical fibers, we recommend machine washing at 30°C on a gentle cycle. Avoid fabric softeners and bleach, and always air dry your garments instead of using a tumble dryer.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking link via email as soon as your package leaves our warehouse.
What is your return policy for performance gear?
We offer a 14-day return period for all unused items in their original packaging. Please ensure that all tags remain attached to the product to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Do you offer a warranty on your products?
Yes, we provide a 2-year warranty on all X-BIONIC® products. If you register your product on our website, you can extend this warranty and gain access to exclusive premium benefits.